In the late 1970’s / early 80’s the “Knox Community Volunteers” first mooted the idea of having a Citizen’s Advice Bureau (CAB) in Knox.

Unfortunately, funds were not available at that time to proceed with such a project.

As time went on the need for an Information Centre in the area became more pressing and this time

Knox City Council was able to support the idea and after early discussions a special meeting was called on 24th September 1990 to discuss the establishment of a CAB.

An interim Steering Committee was set up on 19th November 1991

After the initial work of the founding committee a Public Meeting on 13th October 1992 at Knox City Council formally established the Knox Citizens' Advice Bureau.

The Centre located in Orchid Avenue, Boronia opened its doors to the community in July 1992

In August 1993 the Knox CAB began to dispense Emergency Relief for the Knox City Council.

This increased the role of the Centre dramatically and in November 1995, the CAB moved to more accessible premises at 136 Boronia Road, Boronia and at the same time changing its name to Knox Information and Support Service Inc.

In 1998 the name was again changed to the more manageable Knox Infolink Inc.


When you financially support Knox Infolink, your tax-deductible-dollar (receipt can be provided) goes towards helping those in our community who are in desperate need of assistance with food parcels, toiletries and other material aid.

While the Knox City Council provides the operational & administrative costs, your donations go directly to supporting the community of Knox. You can donate directly to the following three different programs:

  1. Knox Infolink - Food parcels and toiletries
  2. Share the Joy - Christmas Appeal
  3. Shopnate 

We would also appreciate donations of non-perishable food items and toiletries at our office.
Your support is greatly appreciated.