Knox Infolink Inc will provide confidential, impartial information and emergency relief to the community with the aim to empower individuals to make informed decisions which will enhance their quality of life.

Everyone in the Knox community is supported, connected, informed and empowered.

Values:

• Non-judgemental
• Inclusiveness
• Confidentiality
• Empowerment through information

We believe in the individuality of each and every person.

We are committed to providing a welcoming and easily accessible service to people who are vulnerable, disadvantaged, isolated or homeless. We acknowledge the specific needs of those escaping or experiencing family violence, mental health or addiction issues while providing a fair and equitable service irrespective of gender, ethnicity, religion, sexual preference, disability or age.

All services provided are given impartially regardless of the personal views or opinions of individual staff and volunteers.

At all times the service will respect the dignity, rights, confidentiality and needs of the individual service users.